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From professional athletes to your average Joe and everyone in between.

Almost anyone can use Tend products. If you are in pain, Tend can help you to relieve that pain.

Reduced pain: Tend products can help to reduce pain and inflammation, which can improve your quality of life.

Improved range of motion: Tend products can help to improve range of motion and flexibility, which can make it easier to move and exercise.

Increased muscle strength: Tend products can help to increase muscle strength and endurance, which can improve your athletic performance.

Reduced risk of injury: Tend products can help to reduce the risk of injury by keeping your muscles and joints healthy and flexible.

Improved sleep: Tend products can help to improve sleep quality by reducing pain and stress.

The main difference between the Tend recovery tool and traditional percussion guns lies in how they deliver therapy.

Percussion Guns: These work by delivering rapid, deep, and repetitive punches to the muscles. While they can help with deep tissue massage, their intense impact can sometimes be too harsh, especially for sensitive areas like the neck, jaw, or bony regions. The force can also lead to discomfort if not used correctly, and they’re generally designed for larger muscle groups.

Tend Recovery Tool: Tend uses focal vibration therapy, which delivers high-frequency vibrations to specific areas. Instead of the deep pounding motion of percussion guns, Tend provides targeted vibrations that focus on the muscles, helping with pain relief and faster recovery. The vibrations can be adjusted across multiple settings, allowing for a gentler or more intense experience depending on what’s needed. The Tend tools are also smaller, lighter and perhaps easier to manoeuvre

One of the key benefits of Tend’s focal vibration therapy is that it’s safer and more effective in sensitive or hard-to-reach areas—places where you’d typically avoid using a percussion gun, such as the jaw, face, and bony parts of the body. This makes Tend a versatile tool, whether you're a professional or just someone looking for a more comfortable, controlled massage experience.

In summary, while percussion guns are great for deep tissue work on larger muscles, Tend’s focused vibrations offer a more precise and comfortable approach, especially for those looking for effective relief without the heavy impact.

Tend products are easy to use. Simply follow the instructions that come with your product. Most Tend products have multiple settings that you can adjust to find the level of intensity that is right for you. Please refer to our 'how to use' videos on www.tend.global for additional guidance.

Tend products can be used with massage oils and balms, as they are made from non-porous aluminium that does not absorb liquids. Additionally, the products are waterproof, so they can be cleaned easily with warm water and soap.

However, as the battery base and handle are made from body-safe silicone, we do not recommend using silicone-based products during treatment to ensure the longevity of your device.

Give us a shout at hello@tend.global if you have any questions.

Tend products are generally safe for most people.

However, there are a few potential side effects, such as:
Skin irritation
Muscle soreness
Headache
Dizziness

If you experience any of these side effects, discontinue use and consult with a doctor.

We offer a 90-day money-back guarantee on all Tend products. If you are not satisfied with your purchase for any reason, you can return it for a full refund once the product is received back.

Yes, Tend products are made with body-safe materials and made with medical-grade silicone.

Yes, all Tend products are rechargeable.

2 hours charge for 1 hours use.

Tend product are waterproof rated at IPX7.

This means you can fully submerge it and use during hydrotherapy.

We fulfill our US and UK orders from within those countries, so they typically arrive within 4-7 working days.

International orders are fulfilled from either the UK or US warehouse, which may result in a longer delivery time than the average 4-7 working days. Please also note that customs processing may cause delays, and the speed of your response to any customs inquiries could impact delivery time.

Yes, we ship internationally! Please note that orders outside the UK and US might be subject to customs duties and charges, which are the responsibility of the receiver.

We offer free shipping on orders over £50.00 / $60.00 USD, and normal shipping fees apply to orders below that amount.

It’s also the receiver’s responsibility to track their order and respond to any emails from customs. If you don’t respond or ignore them, your order might be returned or even destroyed.

Patterns 1 – 4: Continuous vibration ranging from low to high intensity.

Pattern 5: A slow wave-like pattern with a gradual increase in intensity to a peak, followed by a gradual decrease. This provides a smooth transition between intensities, making it suitable for individuals with varying pain thresholds. The gentle rise and fall create a soothing massage experience, particularly for persistent or chronic discomfort.

Pattern 6: Similar to Pattern 5 but with shorter intervals between intensity changes. This pattern maintains a steady rhythm, offering continuous relief and an enhanced massage experience—ideal for prolonged sessions or sustained relaxation.

Pattern 7: A jagged pattern featuring a steady buildup of vibration intensity followed by a sharp drop to the lowest level. While it starts similarly to Pattern 5, the abrupt decrease creates a dynamic massage experience, effectively targeting muscle tension and promoting relaxation.

Pattern 8: A follow-up to Pattern 7, maintaining the same increase in intensity but with a shorter buildup phase. This results in a more rapid transition between intensities, delivering an invigorating massage experience with targeted relief for tense muscles.

Pattern 9: A fast pulsating vibration with sharp increases and decreases in intensity, minimizing intervals between them. This pattern provides rapid and targeted relief, making it ideal for addressing acute muscle pain or discomfort. The quick pulsating sensation penetrates deep into muscles, easing tension effectively.

Pattern 10: A systematic pattern with sharp intensity changes, creating a strong pulsating effect. Over time, the duration of high- and low-intensity phases shortens, resulting in an increasingly rapid pulsation. This pattern is designed for intense treatment sessions, offering quick and targeted relief for acute pain or muscle stimulation.

At Tend, we understand that every person experiences pain and recovery in their own way. Vibration therapy can feel different depending on factors like muscle density, nerve sensitivity, and the type of discomfort someone is dealing with.

To accommodate these unique needs, Tend offers multiple vibration patterns. This variety ensures that users can find the most effective setting for their specific condition, whether it’s steady, consistent stimulation for deep muscle relief, pulsed variations for enhanced circulation, or gentle wave-like motions for soothing comfort.

By providing flexibility in vibration patterns, Tend aims to maximise comfort and effectiveness, allowing users to have greater control over their own pain relief and recovery process.

Below are the test results for our four vibration settings, measured under controlled conditions at our manufacturing facility:

Setting 1: 4710 RPM – 79 Hz
Setting 2: 5673 RPM – 95 Hz
Setting 3: 7469 RPM – 124 Hz
Setting 4: 8310 RPM – 139 Hz

(RPM being the speed and Hz being the frequency)

These readings were obtained on a stable surface in a controlled environment. Actual vibration frequencies may vary slightly during use due to factors such as surface stability and the resistance encountered during application.

If you have any questions, please contact our customer care team at hello@tend.global.

Your Tend massage tool comes with a high-quality lithium-ion rechargeable battery, designed for long-lasting performance and reliability. It's lightweight, efficient, and provides the power you need for a great massage experience.

Yes, you can bring your Tend massage tools on a plane! The battery bases contain lithium-ion rechargeable batteries, which are allowed in your hand luggage.

Lithium-ion batteries are considered hazardous due to their energy density, but most consumer devices, including Tend tools, are permitted when certain guidelines are followed:

Hand Luggage: It’s best to pack your Tend massage tool in your hand luggage, as lithium-ion batteries are easier to monitor in the cabin.
Checked-In Luggage: Airlines generally recommend against placing lithium-ion batteries in checked luggage due to fire risk. If you must check the device, ensure it’s turned off and securely packed to prevent accidental activation.

Tips for Safe Travel:

• Check with your airline for any specific regulations about lithium-ion batteries.
• Make sure your device isn’t damaged, swollen, or leaking before traveling.
• Secure the device to prevent movement or damage during transit.